Get In Touch

We'd love to hear from you! Whether you have questions about our products, need assistance with an order, or want to discuss custom options, our team at Craftatelierart is here to help.

Send Us a Message

Visit Our Store

Address:
25 Great South Road
Epsom, Auckland 1051
New Zealand

Phone: +64 29 631 7428

Email: help@craftatelierart.world

Business Hours

Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Frequently Asked Questions

How long does shipping take?

Standard shipping within New Zealand typically takes 3-5 business days. Express shipping options are available for urgent orders.

Do you offer international shipping?

Currently, we ship within New Zealand only. For international inquiries, please contact us to discuss available options.

Can I customize products?

Yes, we offer customization services for bulk orders and special requests. Contact us to discuss your specific needs.

What is your return policy?

We accept returns within 14 days of delivery for items in original condition. Please see our return policy page for full details.

Why Contact Us

At Craftatelierart, we believe in building relationships with our customers. Whether you're looking for product recommendations, have questions about our collection, or need assistance with a purchase, we're committed to providing exceptional service.

Our team is knowledgeable about our products and passionate about helping you find exactly what you're looking for. Don't hesitate to reach out - we're here to make your experience with Craftatelierart as smooth and enjoyable as possible.

Stay Connected

Follow our journey and stay updated on new arrivals, special offers, and gift ideas. We're constantly adding new items to our collection and would love to share them with you.

For the latest updates and exclusive offers, contact us to join our mailing list.

How We Can Help

Product Inquiries

Have questions about specific products? Our team can provide detailed information about materials, dimensions, and care instructions.

Order Support

Need help with an existing order? We're here to assist with tracking, modifications, or any concerns you may have.

Custom Orders

Interested in custom designs or bulk orders? Let's discuss how we can create something special for your needs.

General Questions

Have any other questions? We're happy to help with whatever you need. Reach out and we'll get back to you promptly.

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